Privacy Policy

Effective Date: April 03, 2026

This page contains all legal policies governing the use of skynetwebsites.com, including our Privacy Policy, Cookie Policy, Data Retention Policy, California CCPA/CPRA Notice, GDPR Data Processing Addendum, and Terms of Service.



Table of Contents



1. Privacy Policy

Use of Information

We use and process personal information only for the purposes described in this Privacy Policy. These purposes include, but are not limited to:

  • Communicating with you about your account, services, or inquiries
  • Making our sites and services easier to use by reducing repetitive data entry
  • Providing, operating, and improving our services
  • Conducting audits, research, and analysis to maintain and enhance service quality
  • Ensuring the security and technical functionality of our systems and network
  • Protecting our rights, property, and the safety of our users
  • Developing new features, tools, and services
  • Fulfilling obligations described in the Terms of Service and the Skynet Websites Customer Master Agreement

No‑Spam Policy

We maintain a strict No‑Spam Policy. We prohibit the use of any data collected through our services to send unsolicited or unauthorized messages. We do not sell, rent, or trade your contact information to third parties for marketing purposes.

Information Sharing

We only share personal information with third parties under the following limited circumstances:

1. With Your Consent

We may share information when you explicitly authorize us to do so.

2. With Trusted Partners

We may share information with subsidiaries, affiliates, or trusted service providers who process data on our behalf. These partners must follow our instructions, comply with this Privacy Policy, and maintain appropriate confidentiality and security measures.

3. For Legal, Security, or Compliance Reasons

We may access, use, preserve, or disclose information when we believe in good faith that it is reasonably necessary to:

  • Comply with applicable laws, regulations, legal processes, or government requests
  • Enforce our Terms of Service or investigate potential violations
  • Detect, prevent, or address fraud, security threats, or technical issues
  • Protect the rights, property, or safety of our users, our company, or the public

4. Aggregated or Non‑Identifiable Data

We may share aggregated, anonymized information (such as usage statistics or demographic summaries) that does not identify you personally.

5. As Permitted by Service Agreements

Information may be shared as described in the Terms of Service for each product and in the Skynet Websites Customer Master Agreement.

Information Security

We implement administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure storage systems, access controls, authentication, and physical protections for data centers.

Access to personal information is restricted to employees, contractors, and agents who require it to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may face disciplinary action for violations.

Collection of Information

We collect information in several ways:

  • Information you provide during registration or service use
  • Information from trusted partners to improve service quality
  • Automatic collection such as IP address, cookies, browser/device attributes, and server logs
  • Cookies used to identify your browser, store preferences, track usage trends, and improve service quality
  • Retention of messages or content you submit to process requests and improve services
  • Storage on secure servers operated by us or our partners

Choices for Personal Information

You may decline to provide personal information, though some services may not function without it. You may adjust your browser settings to refuse cookies, but certain features may not work properly.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Continued use of our services constitutes acceptance of any changes.

Accessing and Updating Personal Information

We make good‑faith efforts to provide access to your personal information and allow you to correct inaccurate data, subject to verification and legal limitations.



2. Cookie Policy

Types of Cookies We Use

  • Essential Cookies – required for site functionality
  • Analytics Cookies – measure traffic and usage
  • Marketing Cookies – advertising and retargeting
  • California Opt‑Out Cookies – store “Do Not Sell/Share” preferences

Managing Cookies

You may manage cookie preferences through our Cookie Settings panel or your browser settings.



3. Data Retention Policy

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including for legal, accounting, or reporting requirements and security purposes.

When data is no longer needed, we delete it from active systems and ensure it is removed from backups during scheduled backup cycles, using secure and irreversible deletion methods where feasible.



4. California CCPA/CPRA Notice

California Privacy Rights

  • Right to Know
  • Right to Delete
  • Right to Correct
  • Right to Opt Out of Sale/Sharing
  • Right to Non‑Discrimination

California residents may exercise rights via our “Do Not Sell or Share My Personal Information” page.



5. GDPR Data Processing Addendum (DPA)

Roles

  • Controller: Customer
  • Processor: Skynet Websites

Processor Obligations

  • Process data only on documented instructions
  • Maintain confidentiality
  • Implement security measures
  • Assist with data subject requests
  • Notify of data breaches
  • Use GDPR‑compliant sub‑processors



6. Terms of Service

Use of the Site

You agree not to misuse the Site, attempt unauthorized access, or interfere with functionality.

Services Provided

We offer website development, hosting, licensing, booking tools, and support services.

Accounts

You are responsible for maintaining the confidentiality of your login credentials.

Intellectual Property

All content is owned by or licensed to Skynet Websites and protected by law.

User Content

You grant us a license to store and process content you submit.

Payments & Billing

Payments are processed securely through third‑party providers.

Refund Policy

  • Digital services are non‑refundable once delivered
  • Hosting refunds follow the billing cycle

Service Level Agreement (SLA)

We target 99.9% uptime; credits may be issued for prolonged downtime.

Third‑Party Services

We are not responsible for third‑party tools or integrations.

Disclaimers

The Site is provided “as is” without warranties.

Limitation of Liability

Our liability is limited to the amount paid in the last 12 months.

Indemnification

You agree to indemnify Skynet Websites for misuse of the Site.

Termination

We may suspend or terminate access for violations.

Governing Law

These Terms are governed by California law.

7. SMS Communications Policy

We may send SMS/text messages to communicate important information related to your appointments, account activity, and service updates. This section explains how we use SMS messaging and your rights regarding these communications.

7.1 Purpose of SMS Messages

We may send SMS messages for purposes including:

  • Appointment confirmations
  • Appointment reminders
  • Rescheduling or cancellation notices
  • Payment confirmations
  • Customer support communications
  • Service updates or urgent notifications

We do not send marketing or promotional SMS messages unless you explicitly opt in.

7.2 Consent to Receive SMS Messages

By providing your mobile number during booking or account creation, you consent to receive SMS messages related to your appointments and account activity. You may withdraw your consent at any time by replying STOP to any message we send.

7.3 Message Frequency

Message frequency varies based on your activity, such as the number of appointments booked or changes to your schedule. We aim to keep messages minimal and relevant.

7.4 Opt-Out Instructions

You may opt out of SMS communications at any time by:

After opting out, you may still receive essential service messages via email.

7.5 Message & Data Rates

Message and data rates may apply depending on your mobile carrier. We are not responsible for charges imposed by your carrier.

7.6 Third-Party SMS Providers

We may use third-party SMS delivery services to send messages. These providers are required to protect your information, use it only to deliver SMS messages, and comply with applicable privacy and security laws. We do not sell or share your phone number for marketing purposes.

7.7 Accuracy of Your Phone Number

You are responsible for providing an accurate mobile number. We are not liable for messages sent to incorrect or outdated numbers or for delays caused by your carrier.

7.8 Security

While we take reasonable steps to protect your information, SMS messages may not always be encrypted. Avoid sending sensitive information via SMS.



8. Contact Information

If you have questions about these policies or wish to exercise your privacy rights:

Email: info@skynetwebsites.com
Website: https://skynetwebsites.com/contact-us